Checking Out

I want to change the filing option, how to do that?
There is a step for that during the checkout process
Tue, 4 Jan, 2022 at 4:50 PM
I want to make e-filing only as my default option, is it possible?
Not exactly, as you have to select a filing option per form per purchase
Tue, 4 Jan, 2022 at 4:51 PM
I don’t want to order TIN check is it possible to disable it for my account
While you cannot disable this feature, you can simply not select it at checkout. It is just an extra feature we provide to make filing easier!
Tue, 4 Jan, 2022 at 4:53 PM
I am having issues checking out, I need help.
Please check the help boxes at the bottom of every page for tips and steps. We also have a dedicated customer service team!
Tue, 4 Jan, 2022 at 4:54 PM
I have paid for my forms, why my forms have not been e-filed yet?
Please keep checking your form status, we usually have the forms complete with a week.
Tue, 4 Jan, 2022 at 5:00 PM
I have paid more than once, can I get a refund?
Do not worry, we do not allow more than one payment to be completed on our end.
Tue, 4 Jan, 2022 at 5:01 PM