E-File Help Portal

Before Filing 20

• How to start?
• Test article
• How to signup?
• Can I upload data or do I have to enter it manually?
• Do you send the forms to the IRS and to the people I owe 1099 or is there something more that I need to do?

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After Filing 17

• How to correct errors?
• When does eFile360 file my forms with the IRS?
• How long does it take for the recipient to receive their forms?
• How do I file state, city, and local forms?
• How long does it take to process forms once we have checked out?

See all 17 articles

Getting Started 4

• How do I create my forms?
• What are the benefits of using this service?
• I don’t see my form listed in the supported forms, what can I do?
• Can I print my forms before paying for them?

Printing Issues 2

• I am not able to print my forms? What can I do?
• When I print I am getting a Draft watermark how to remove that?

Checking Out 6

• I want to change the filing option, how to do that?
• I want to make e-filing only as my default option, is it possible?
• I don’t want to order TIN check is it possible to disable it for my account
• I am having issues checking out, I need help.
• I have paid for my forms, why my forms have not been e-filed yet?

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Logging In 4

• Looks like my account is locked out. Can you help?
• Do you support multi-factor authentication?
• How can enable 2FA on my account?
• How to disable 2FA on my account?

FAQ 0

Your order 4

• I am unable to access my form online. How can I get a copy?
• Why do I need to file two forms to correct one form?
• I did not originally file using your service, can I file corrections with you?
• I have made an error on my form. I have not paid for the form yet, how can I correct it?

Privacy policy 2

• Do you save Credit Card information?
• Can I request deletion of my data?

Opt-out policy 0